My remote isn't working.

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    mtogo

    Why aren't the turn signals on my Kickstart helmet working?

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    Monique

    Hi mtogo, if the troubleshooting tips mentioned in the above article don't work for you, we'll be happy to assist you at support@lumoshelmet.co -- to speed up the process, please provide us with the following information:

    1. Your backer or order number (e.g. US#1234) or a copy of your receipt. 
    2. A quick summary of what isn't working exactly.
    3. Video proof of the issue for faster troubleshooting.
    4. Serial number of your helmet. You can find this on a white sticker in your helmet.
    5. Your shipping address and phone number. Used for courier purposes only
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