It depends on your location, but generally anywhere from 4-10 business days is a good estimate. In some European countries, it may take up to 2 weeks (rare case). Please note that during the holiday (peak) season, it might take longer to process and ship your order.
United States (ridelumos.com)
- Free Shipping: Orders over $50.00 USD - 4-15 business days.
- Standard Shipping: Orders up to $50.00 USD - $6.95 USD - 4-15 business days.
European Union (eu.ridelumos.com)
- Free Shipping: Orders over €50.00 EUR - 4-15 business days.
- Standard Shipping: Orders up to €49.99 EUR - €4.95 EUR - 4-15 business days.
United Kingdom (uk.ridelumos.com)
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Mainland UK:
- Free Shipping: Orders over £50.00 GBP - 4-15 business days.
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Standard Shipping:
- Orders up to £15.00 GBP - £4.95 GBP - 4-15 business days.
- Orders from £15.01 to £49.99 GBP - £7.95 GBP - 4-15 business days.
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Other UK Regions (Guernsey, Jersey, Isle of Man):
- Free Shipping: Orders over £50.00 GBP - 10-14 business days.
- Standard Shipping: Orders up to £49.99 GBP - £9.95 GBP - 10-14 business days.
International (international.ridelumos.com)
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Delivery time:
- All regions except Canada & Norway: 5-18 business days.
- Canada & Norway: 8-25 business days.
Our website provides an estimate when you fill in your shipping information. Please note that we cannot be responsible for errors with shipping date estimates, as the overall shipping time can also be affected by the type of courier we use as well as unforeseen circumstances such as natural disasters. If you need the helmet before a certain date, we highly recommend you order it earlier rather than later.
If you've received a tracking number and it does not show updates within 4 days, simply email us at support@lumoshelmet.co and we'll be happy to help you out with it!
**If you have sent an email to our Support Team, kindly ensure to also check your spam/junk folder for our reply, just in case it winds up there.**
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