How long does it take to ship here?

It depends on your location, but generally anywhere from 4-10 business days is a good estimate. In some European countries, it may take up to 2 weeks (rare case). Please note that during the holiday (peak) season, it might take longer to process and ship your order.

For orders outside of the US, UK and EU, we'll be dispatching them from our international warehouse and shipping can take longer than usual due to the effects of COVID-19.

Our website provides an estimate when you fill in your shipping information. Please note that we cannot be responsible for errors with shipping date estimates, as the overall shipping time can also be affected by the type of courier we use as well as unforeseen circumstances such as natural disasters. If you need the helmet before a certain date, we highly recommend you order it earlier rather than later.

If you've received a tracking number and it does not show updates within 4 days, simply email us at support@lumoshelmet.co and we'll be happy to help you out with it!

**If you have sent an email to our Support Team, kindly ensure to also check your spam/junk folder for our reply, just in case it winds up there.**