Orders & Shipping, Returns & Warranty

Shipping

• Missing item(s) from order
• When will .... be back in stock?
• Do you ship to my location?
• How long does it take to ship here?
• How much does shipping cost?
• When will Ultra be shipped? (For Kickstarter and Indiegogo backers)

Returns & Refunds

• Refund / Return Policy

Warranty

• There is an issue with my package or product
• Warranty Registration FAQ
• Our Warranty

Dealers

• Scam Warning: Fake online stores misusing Lumos' name
• How do I become a dealer / retailer / distributor for Lumos?